Watsonx is IBM’s portfolio of AI products that accelerates the impact of generative AI. MyResource is meant to streamline details about campus resources and how to seek them. The platform is expected to launch in the Autumn semester to the 90,000 Penn State students.
AI Guardrails and Data Utilisation
Watsonx.ai will be used to host, train and tune foundation models with data provided by Penn State. This will help the system promptly generate answers and recommendations with AI guardrails to detect and remove potentially harmful language or sensitive data.
Meeting the Need for Improved Student Support
The concierge is meant to help students navigate the many resources available to them and increase support. Penn State Students leaders called for the project after detailing the need for improved access to campus services, including, academic advising, health and wellness and financial aid.
A Student-Centred Experience
"At Penn State, student success is our priority, and this is an exciting step toward continuing to enhance the lives and experiences of students across our University," said Penn State president Neeli Bendapudi. "We're thrilled to collaborate with IBM to leverage advancements like generative AI, a critical tool to help us create a more student-centred experience, remove barriers, improve retention rates and further achieve a sense of belonging for all Penn Staters by allowing our students to navigate our institution seamlessly and intuitively."
Unlocking New Possibilities for Penn State Students
"IBM is honoured to co-create a solution with Penn State that will play a significant role in its goal to advance engagement from students through an AI-infused assistant," said IBM general manager, Public Sector Frank Attaie. "Penn State students want quicker access to the important resources they need to be successful during their college experience and beyond. By integrating IBM's AI, Penn State can unlock new possibilities for its students, through MyResource, which aims to transform how students interact with campus services."
